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Epro Telecom Services Limited

Sr. Call Centre Officer (Govt.)

$15-18k/月

2 空缺

每天 9 小時

每星期 5 日

九龍灣

發佈日期: 2019/11/18

工作職責

Key Highlight: 5 days call centre work in a government department Comfortable and friendly working environment Paid professional training and Good career prospect Job Responsibilities: To answer enquiries and complains from client departments and the general public in the service centre of Government Department; To refer service requests to relevant units for follow-up action; To maintain surveillance and handle information of remote imaging and monitoring system; To keep the contact lists up-to-date; and To carry out other duties as directed. Job Requirements: Completion of Form 5, or equivalent; Chinese and English must be passed in public exam; At least 2-3 years of working experience in customer service / hotline centre; Experience in 1823 hotline is an advantage Good telephone manner, customer service and communication skills; Fluent in both spoken and written in Chinese and English; Be able to use general computer software, including Microsoft Office Applications; Word Processing: Chinese (速成/倉頡) with 20/wpm, English with 20/wpm is required; Shift duty is required; Candidate with less experiences will also be considered as Call Centre Officer; Immediate available is highly preferable. About Work: 5 Days per week Work location: Kowloon Bay 7 days x 24 hours shift duty

津貼和福利

不適用

工作地點

香港九龍灣啓成街機電工程署總部大樓

工作時間

週一至週日

00:00 - 23:30

工作要求

教育程度:

中學文憑 / 同級

技能:

微軟 Excel

微軟 Word

中文輸入

速成/倉頡

語言:

口語
基本 優良

廣東話

英文

普通話

書寫
基本 優良

中文

英文

僱主資料

Incorporated in 1990 as a pioneer in the local outsourcing business, Epro Telecom is one of the largest contact centres in the market. We provide complete solutions on multi-media contact centre ranging from 24x7 Inbound and Outbound Services, experience-based Contact Centre System application as well as full scale Training and Consultation Service support. To cope with our rapid business expansion, we are currently looking for candidate with suitable caliber to fill up the following position. To learn more about Epro Telecom, please visit our website www.eprotel.com.hk

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